Terms of Service
Before completing your purchase, please read the terms below carefully. By creating an account, placing an order or using any of our products and services, you declare that you have read, understood and fully agree to every clause of this document.
Introduction and acceptance
Welcome to NP Cheats. These Terms of Service ("Terms") govern access to our website and the purchase of the digital products and services offered through it.
By accessing the website, creating an account or completing an order, you agree to these Terms. If you do not agree with any provision, do not use our services.
To purchase, you must be at least 18 years old, or of legal age in your country, and have the legal capacity to enter into this agreement.
Products and services
NP Cheats sells access to digital tools for PC games, provided for a fixed period or for life, depending on the option chosen at purchase.
All products are intended exclusively for the personal use of the customer who made the purchase. The description, features and requirements of each product are stated on its page.
It is the customer’s responsibility to check, before purchasing, that their equipment and operating system are compatible with the chosen product.
Account and registration
To purchase, you must create an account and keep your registration details correct, complete and up to date.
You are solely responsible for safeguarding your login credentials and for all activity carried out in your account. If you suspect misuse, change your password and contact support immediately.
Orders, prices and payment
Prices are shown in the currency selected on the website (Brazilian real or US dollar) and may change at any time without notice. The applicable price is always the one displayed when the order is confirmed.
Payments are processed in a secure environment by third-party payment providers such as Stripe. Your card details are handled directly by the provider and never pass through our servers.
The available payment methods may vary by currency and may be changed or expanded at any time. An order is only considered complete once payment is confirmed.
The customer is responsible for providing correct information during checkout. Orders not paid within the stated period are cancelled automatically.
Delivery
Delivery is digital and performed manually by our team after payment is confirmed. Until then, the order shows as paid with delivery pending. Once the product is delivered, it becomes available on the order page in your account and you are notified at your registered email.
Delivery time may vary depending on team availability and payment providers. Paid orders that have not been delivered yet may be fully refunded at the customer’s request or at the store’s discretion. If that happens, contact support with your order number.
Cancellation and refunds
Because the products are digital, the customer acknowledges and accepts that, once access is released, there is no refund, cancellation or exchange due to a change of mind.
A refund or replacement may be considered when there is a proven product failure that our team is unable to resolve, as well as in any other case required by applicable law.
- Unpaid orders can be cancelled at any time at no cost.
- Paid orders that have not yet been delivered can be refunded on request to support.
- Refund requests must be made through support, stating the order number.
Payment disputes and fraud
Any attempt to reverse a payment without first contacting support, including a dispute, claim or chargeback, will result in the immediate and permanent suspension of access to the products and the account.
If fraud, use of third-party payment methods without authorization or any other unlawful practice is identified, we reserve the right to cancel orders, block accounts and take the appropriate legal action.
Support
Support is provided through the official channels listed on the website, in particular our Discord community, available 24 hours a day, 7 days a week.
To speed up assistance, provide your order number and describe the problem in as much detail as possible. When necessary, the team may request technical information or the use of a remote access tool that it indicates.
Abusive, disrespectful or offensive use of the support channels may result in suspension of assistance and access.
Availability, updates and maintenance
The products depend on third-party games, operating systems and protection mechanisms, which are updated constantly. Specific features may stop working, become temporarily unavailable or be discontinued after those updates.
We will always try to restore operation as quickly as possible, but there is no guarantee of a timeframe or that restoration is feasible. In extreme cases, a product may be discontinued.
During updates or maintenance, access to the products may be temporarily suspended, with no guaranteed return date and no right to compensation, except where applicable law provides otherwise.
Changes to the customer’s hardware or software that cause loss of operation or access are not covered by support.
Customer responsibility and risks
The customer assumes full responsibility for the use of the products and declares that they are aware of the risks inherent to using tools in online games.
NP Cheats is not affiliated with, sponsored by or endorsed by the developers or publishers of the games and is not responsible for penalties applied by them, including warnings, suspensions, bans or loss of accounts, items and progress.
Using VPNs, proxies or tools that change the IP address while using the products may impair operation and increase risks, and NP Cheats is not liable for failures or blocks resulting from such use.
Permitted use and prohibited conduct
By using our services, the customer agrees not to engage in the conduct listed below, under penalty of access revocation without a refund.
- Sharing, transferring, lending or reselling the access or the purchased product.
- Using the product for commercial purposes without prior written authorization.
- Reverse engineering, decompiling, copying, modifying or attempting to extract the code of the products.
- Attempting to defraud the payment system, the purchase process or the delivery system.
- Insulting, threatening or otherwise abusing the team or other customers.
Suspension and revocation of access
NP Cheats may suspend or revoke the customer’s access to the products and the account at any time and without notice in case of breach of these Terms, attempted fraud, improper payment dispute, access sharing or abuse of support.
Revocation for breach of these Terms does not give rise to any right to a refund, compensation or indemnity.
Privacy and data protection
We collect only the data needed to create your account, process orders, deliver the products, provide support and meet legal obligations, such as your name, email and order information.
Your data is not sold and is only shared with third parties when essential to providing the service, such as payment and email delivery providers, or when required by law or a competent authority.
We adopt reasonable technical and organizational measures to protect the information, but no system is completely free of risk. You may request access, correction or deletion of your data through our support channels, subject to applicable law.
Intellectual property
The website, brand, logo, texts and other elements of NP Cheats are protected by applicable law. A purchase grants the customer only a personal, limited, revocable and non-transferable license to use the product.
Names of games, brands and logos of third parties mentioned on the website belong to their respective owners and are used only to identify product compatibility.
Limitation of liability
To the maximum extent permitted by law, NP Cheats is not liable for indirect damages, loss of profit, loss of data, accounts, items or progress in games, or for unavailability caused by third parties, unforeseeable events or force majeure.
Where applicable, the total liability of NP Cheats to the customer is limited to the amount actually paid for the product that gave rise to the claim.
Nothing in this document excludes or limits rights that cannot be waived by law.
Changes to these Terms
NP Cheats may modify these Terms at any time. The version in force is always the one published on this page, with the date of the last update shown at the top.
Continued use of the website and services after changes are published means acceptance of the new Terms. We recommend reviewing this document periodically.
Governing law and jurisdiction
These Terms are governed by Brazilian law. The courts of the consumer’s domicile are chosen to settle any disputes arising from this document where consumer protection law applies, and the courts of NP Cheats’ registered seat in all other cases.
Contact
If you have questions about these Terms, support or requests relating to your data, contact us through the official channels listed on the website, especially our Discord community.